Terms of Use
Last updated: [CONFIRM: date of approval]
1. About us
This website is run by Smartlinks Care Services UK Ltd, a company registered in England and Wales (company number [CONFIRM: company number]), with its registered office at [CONFIRM: registered office]. Our main office is at Suite B2, London House Business Centre, Thames Road, Crayford, Dartford, Kent DA1 4SL. You can contact us on 01322 586755.
2. Using our website
By using this website, you agree to these terms. If you do not agree, please do not use the website. We may update these terms from time to time, so please check this page when you visit.
3. Information on this website
The information on this website is general information about our services. It is not medical, legal or financial advice and should not be relied on as such. Every person's needs are different, and the support we offer is always agreed after a care assessment.
We work hard to keep information accurate and up to date, including details of our services and areas covered, but we cannot guarantee it is always complete or current. Prices and availability are confirmed with you directly.
4. Care services are agreed separately
Sending an enquiry, requesting a callback or arranging an assessment through this website does not create a contract for care. Any care we provide is set out in a separate written agreement and care plan.
5. Job applications
Applying for a job through this website does not guarantee an interview or offer of employment. All roles are subject to our recruitment checks.
6. Acceptable use
You must not:
- use the website in a way that breaks the law
- send false, misleading or offensive information through our forms
- try to gain unauthorised access to the website, its server or any connected database
- introduce viruses or other harmful material
- copy or reuse our content for commercial purposes without our permission
7. Our content
The content on this website, including text, images, logos and design, belongs to Smartlinks Care Services UK Ltd or is used with permission. You may view and print pages for personal use. You must not reuse our content elsewhere without our written permission.
8. Links to other websites
We may link to other websites, such as the Care Quality Commission or local authority pages, for your information. We are not responsible for the content of those websites.
9. Our responsibility to you
We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by negligence or for fraud. Otherwise, we are not responsible for any loss arising from use of, or reliance on, this website's content, or from the website being unavailable.
11. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any disputes.
12. Contact us
If you have any questions about these terms, please call 01322 586755 or email [CONFIRM: contact email].